Privacy Policy
Global Quality Systems, Inc. — gqs-inc.com
Global Quality Systems, Inc. (“GQS,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at gqs-inc.com (the “Site”), contact us, and inquire about or engage our consulting, training, and related services (the “Services”). By using the Site, you consent to the practices described in this Policy. This Policy should be read together with our Terms and Conditions of Use.
Purchases of self-paced courses and e-learning made through our online store, GQS Commerce Cloud at ecommerce.gqs-inc.com, are governed by the separate Privacy Policy and Terms and Conditions posted on that store.
1. Information We Collect
We collect the following categories of information:
Information you provide to us.
When you complete a contact or inquiry form, request a quotation or consultation, subscribe to updates, or otherwise communicate with us, we may collect your name, email address, telephone number, and mailing address; your employer or organization name and job title; the nature of your inquiry and the Services you are interested in; and the content of communications, requests, and materials you send us. Where you engage GQS for consulting or training, we may collect additional business and project information necessary to perform the Services. Payment card details are not collected or processed on this Site; online purchases are handled through our separate online store and its third-party payment processor.
Information we collect automatically.
When you use the Site, we and our providers may automatically collect your device and browser type, operating system, and language; IP address and approximate location; the pages you view, links you click, and dates and times of access; referring URLs; and information collected through cookies and similar technologies (see Section 2).
2. Cookies and Similar Technologies
We use cookies and similar technologies to operate the Site, remember your preferences, protect the Site against automated abuse, and analyze usage. These include strictly necessary cookies (required for the Site to function, including security and bot-protection services such as Cloudflare and Cloudflare Turnstile) and analytics cookies. You can control non-essential cookies through your browser settings or any cookie banner presented on the Site; disabling certain cookies may limit Site functionality.
3. How We Use Your Information
We use personal information to:
- Respond to your inquiries, quotation requests, and consultation requests;
- Provide information about our Services and prepare proposals, quotations, and statements of work;
- Deliver, administer, and support consulting and training engagements you enter into with us;
- Provide customer support and respond to your communications;
- Send administrative and transactional messages relating to your inquiries or engagements;
- Send marketing communications where permitted, from which you may opt out at any time;
- Operate, improve, secure, and analyze the Site and Services; and
- Comply with legal obligations and enforce our Terms and Conditions.
4. How We Share Your Information
We do not sell your personal information. We share information only as described below:
- Service providers. Vendors that support the Site and Services — including hosting and content delivery/security (such as Cloudflare), email delivery, form processing, customer-relationship management, and analytics — under contracts that limit their use of the information to providing services to us;
- Professional advisors. Our accountants, auditors, insurers, and legal advisors, where reasonably necessary;
- Legal and safety. To comply with law, respond to lawful requests, enforce our agreements, or protect against fraud and security threats; and
- Business transfers. In connection with a merger, acquisition, financing, or sale of assets, subject to this Policy.
5. Consulting and Training Engagements
Where you engage GQS to provide consulting or training services, any personal information, client data, or confidential information you provide to us in connection with that engagement is handled in accordance with the applicable services agreement, statement of work, quotation, or non-disclosure agreement between the parties. In the event of a conflict between such an agreement and this Policy with respect to information provided under that engagement, the terms of that agreement govern.
6. Data Retention
We retain personal information for as long as needed to respond to your inquiries, provide the Services, and for legitimate business and legal purposes, after which we delete or de-identify the information. Where information is held in connection with a consulting or training engagement, retention is governed by the applicable services agreement and our legal and regulatory obligations.
7. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your information, including encryption in transit, access controls, and Site-security and bot-protection services. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Privacy Rights and Choices
Subject to applicable law, you may request to access, correct, update, or delete your personal information, or object to or restrict certain processing. You may opt out of marketing emails at any time using the unsubscribe link or by contacting us.
California residents.
Under the California Consumer Privacy Act, as amended (CCPA/CPRA), California residents have the right to know what personal information we collect and how we use and disclose it; to request access to, deletion of, or correction of their personal information; and to opt out of the “sale” or “sharing” of personal information. We do not sell or share personal information as those terms are defined under California law. We will not discriminate against you for exercising your rights. To exercise these rights, contact us using the details in Section 13; we will verify your request as required by law.
9. Children’s Privacy
The Site and Services are intended for users who are at least 18 years old and are not directed to children. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will delete it.
10. Third-Party Links and Services
The Site may link to third-party websites or services that we do not control, including our online store at ecommerce.gqs-inc.com. This Policy does not apply to those third parties, and we are not responsible for their privacy practices. We encourage you to review their privacy policies before providing information.
11. International Users and Data Location
GQS is based in the United States, and the Site and Services are operated from the United States. If you access the Services from outside the United States, you understand that your information will be processed and stored in the United States, where data-protection laws may differ from those in your location.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Revised versions are effective when posted to the Site with an updated effective date. Your continued use of the Site or Services after changes are posted constitutes acceptance of the updated Policy.
13. Contact Us
Global Quality Systems, Inc. · Menifee, California · gqs-inc.com · [email protected] · 1-800-695-4965. To exercise your privacy rights or ask questions about this Policy, please contact us using the details above.
By using the Site or Services, you acknowledge that you have read and understood this Privacy Policy.
See also: Terms and Conditions of Use