Archive for the ‘Uncategorized’ Category

Becoming Aware of Our Personality Inventory

Thursday, February 18th, 2010

Our personality is the result of a combination of different factors, including attitudes, interests, social roles, physiology, emotional development, etc.

According to Encarta, personality inventory is

FourPersonalitiesHippocratesa standardized psychological test in which the subject is given questions about various aspects of personality, the answers supplying a character-trait profile unique to that person

175px-Jung_1910-rotatedCarl Jung determined that our personality types are based on four dichotomies:

1.- Thinking and Feeling: Opposite ways of making decisions about information and experiences: either by analyzing their order in the placement of things or by evaluating their acceptability.

2.- Sensing and Intuition:Opposite ways of taking in information and making observations: either through the realism of the senses or through patterns and layers of possibilities informed by the senses.

3.- Extraversion and Introversion:Opposite ways of attending to our outer and inner  experiences: either to our outer world or to our inner  dynamic of understanding, reflection, and analysis.

4.- Judging and Perceiving:Opposite ways of managing interactions with others: either through our preferred judging process (Thinking or Feeling) or through our preferred perceiving process (Sensing or Intuition).

The Myers-Briggs table combines all of these dichotomies in 16 patterns:

Slide 36-2Slide 36-1 

 

 

 

 

 

 

To identify your personality type complete a FREE test on the following link:

http://www.keirsey.com/sorter/instruments2.aspx?partid=0

I took this test and my personality type is Introvert Judger in the Sensing Type block with Thinking:  ISTJ

Please read a summary of my test results below:

http://gqs-inc.com/wordpress/wp-content/uploads/2010/02/fernando-perez-test-results.pdf

Understanding our personality type helps us  to find jobs where we feel more capable and safe. At the same time, when we realize that we all have different personality types, we will better understand the behavior of co-workers, students, family members,etc.

Becoming Aware of Our Talents

Thursday, December 24th, 2009

Awareness at the individual level is affected by values, attitudes, beliefs, tastes, interests, education, experience, skills, talents and other characteristics.

The individual performance is dependent on ability and motivation (Kast and Rosenzweig, 1981) and performance appraisal systems has become dysfunctional in many organizations for making emphasis on shortcomings rather than on accomplishments creating employee dissatisfaction and reduced organizational efficiency and effectiveness.

In the book “How to Win Friends & Influence People”, Dale Carnegie offers invaluable information about making people aware of a situation without giving offense or arousing resentment. Some recommendations are:

  • Begin your feedback with a positive statement followed by the recommendation.
  • Talk about your own mistakes first
  • Avoid giving direct orders
  • Let the other person save face.
  • Make the fault easy to correct

The parable of the talent (Matthew 25:14-30) teaches us how to use our talents to do what we can do really well. Success is the result of working on our strengths and managing around our weaknesses.

The Gallup Organization has developed a survey based on two million interviews to help us identify our dominant talents instead of our shortcomings.

Talents are defined by the Gallup Organization, as any recurrent pattern of thought, feeling, or behavior that can be productively applied (Buckinham & Clifton, 2001).

The strengths-finder profile was designed to help us become aware of our talents. It is based on thirty-four signature themes.

I took the survey at www.strentghsfinder.com using a code from the book “Now, Discover Your Strengths” and found the following five dominant talents:

1.- Ideation

You are fascinated by ideas. What is an idea? An idea is a concept, the best explanation of the most events. You are delighted when you discover beneath the complex surface an elegantly simple concept to explain why things are the way they are. An idea is a connection. Yours is the kind of mind that is always looking for connections, and so you are intrigued when seemingly disparate phenomena can be linked by an obscure connection. An idea is a new perspective on familiar challenges. You revel in taking the world we all know and turning it around so we can view it from a strange but strangely enlightening angle. You love all these ideas because they are profound, because they are novel, because they are clarifying, because they are contrary, because they are bizarre. For all these reasons you derive a jolt of energy whenever a new idea occurs to you. Others may label you creative or original or conceptual or even smart. Perhaps you are all of these. Who can be sure? What you are sure of is that ideas are thrilling. And on most days this is enough.

2.- Learner

You love to learn. The subject matter that interests you most will be determined by your other themes and experiences, but whatever the subject, you will always be drawn to the process of learning. The process, more than the content or the result, is especially exciting for you. You are energized by the steady and deliberate journey from ignorance to competence. The thrill of the first few facts, the early efforts to recite or practice what you have learned, the growing confidence of a skill mastered—this is the process that entices you. Your excitement leads you to engage in adult learning experiences—yoga or piano lessons or graduate classes. It enables you to thrive in dynamic work environments where you are asked to take on short project assignments and are expected to learn a lot about the new subject matter in a short period of time and then move on to the next one. This Learner theme does not necessarily mean that you seek to become the subject matter expert, or that you are striving for the respect that accompanies a professional or academic credential. The outcome of the learning is less significant than the “getting there.”

3.- Self-Assurance

Self-Assurance is similar to self-confidence. In the deepest part of you, you have faith in your strengths. You know that you are able—able to take risks, able to meet new challenges, able to stake claims, and, most important, able to deliver. But Self-Assurance is more than just self-confidence. Blessed with the theme of Self-assurance, you have confidence not only in your abilities but in your judgment. When you look at the world, you know that your perspective is unique and distinct. And because no one sees exactly what you see, you know that no one can make your decisions for you. No one can tell you what to think. They can guide. They can suggest. But you alone have the authority to form conclusions, make decisions, and act. This authority, this final accountability for the living of your life, does not intimidate you. On the contrary, it feels natural to you. No matter what the situation, you seem to know what the right decision is. This theme lends you an aura of certainty. Unlike many, you are not easily swayed by someone else’s arguments, no matter how persuasive they may be. This Self-Assurance may be quiet or loud, depending on your other themes, but it is solid. It is strong. Like the keel of a ship, it withstands many different pressures and keeps you on your course.

4.- Strategic

The Strategic theme enables you to sort through the clutter and find the best route. It is not a skill that can be taught. It is a distinct way of thinking, a special perspective on the world at large. This perspective allows you to see patterns where others simply see complexity. Mindful of these patterns, you play out alternative scenarios, always asking, “What if this happened? Okay, well what if this happened?” This recurring question helps you see around the next corner. There you can evaluate accurately the potential obstacles. Guided by where you see each path leading, you start to make selections. You discard the paths that lead nowhere. You discard the paths that lead straight into resistance. You discard the paths that lead into a fog of confusion. You cull and make selections until you arrive at the chosen path—your strategy. Armed with your strategy, you strike forward. This is your Strategic theme at work: “What if?” Select. Strike.

5.- Input

You are inquisitive. You collect things. You might collect information—words, facts, books, and quotations—or you might collect tangible objects such as butterflies, baseball cards, porcelain dolls, or sepia photographs. Whatever you collect, you collect it because it interests you. And yours is the kind of mind that finds so many things interesting. The world is exciting precisely because of its infinite variety and complexity. If you read a great deal, it is not necessarily to refine your theories but, rather, to add more information to your archives. If you like to travel, it is because each new location offers novel artifacts and facts. These can be acquired and then stored away. Why are they worth storing? At the time of storing it is often hard to say exactly when or why you might need them, but who knows when they might become useful? With all those possible uses in mind, you really don’t feel comfortable throwing anything away. So you keep acquiring and compiling and filing stuff away. It’s interesting. It keeps your mind fresh. And perhaps one day some of it will prove valuable.

Now I am able to capitalize on my talents, being more positive and identifying what I can change.

As the serenity prayer says “ God grant me the serenity to accept the things I cannot change; courage to change the things I can; and wisdom to know the difference.

Please click here to see my Gallup Certificate

Once we become aware of a problem we are aimed to solve it

Wednesday, December 9th, 2009

Some problem solving methodologies start with problem definition or team-building as the first activity or step.

We are assuming that we are already aware of a problem and the complexity of the problem warrants the contribution of personnel from different departments.

To become aware of a problem that is either hidden or ignored we have to take some additional steps that are not usually included in popular problem solving methodologies.

From the religious point of view we see examples of lack of problem awareness in Mathew 7:3 “Why do you look at the speck of sawdust in your brother’s eye and pay no attention to the plank in your own eye?”

From the logical point of view we see examples of lack of awareness in the Johari Window

Johari Window

Notice the squares of blind spots and unconscious information where we are not aware of possible problems.

From the psychological point of view we see lack of awareness in the introverted or extroverted personality of problems related with the outside or inside world respectively.

To become aware of a problem we need to improve our sensitivity as an individual or organization to signals or messages that might take us out of our comfort zone.

Do not shoot the messenger, instead pay attention to independent audits, customer feedback, changes in employee attitude, and be proactive instead of reactive to identify a potential problem or a problem that you were not aware of.

One problem solving technique does not cure all problems

Friday, November 27th, 2009

There are so many problem solving techniques in the manufacturing industry that it is not easy to identify the right technique that will help you identify the root cause of your problem.

According with the Encarta Dictionary, the definition of a problem is the following:

  • A difficult situation, matter, or person
  • A question or puzzle that needs to be solved
  • A statement or proposition requiring an algebraic, geometric, or other mathematical solution.

In the Manufacturing Industry, problems are classified as:

  1. Chronic Problems: Problems that last over a long period that usually causes a long-term change in the process.
  2. Sporadic Problems: Problems that appear in scattered or isolated instances or locations. When the condition of the problem disappears, the effect of the problem might disappear but not the cause.
  3. Performance Problems: The absence or change of the intended function.
  4. Conformance Problems: Deviation from a process/product desirable performance level that induces an undesirable effect.

According to Aristotle, there are four types of causes:

  1. Material Cause: The matter out of which a thing is made. “Marble of an Statue”
  2. Efficient Cause: The source of motion generation or change. “Sculptor of the Statue”.
  3. Formal Cause: Species, kind, or type. “Shape of the Statue”.
  4. Final Cause: The intended function of an invention. “Work of Fine Art”

The Systematic Problem Solving technique is very similar to the technique applied in the 8 Disciplines Methodology when assuming that there is a Conformance Problem that has the following characteristics:

  1. There is a deviation from the process/product expected performance that generates an undesirable effect.
  2. The undesirable effect has to be eliminated.
  3. There is no easy solution. 

Using the analogy of the Statue of Aristotle, the Systematic Problem Solving technique divides the problem definition in the following categories: Material, Dynamics, Location, and Magnitude.

Do not underestimate the power of the Systematic Problem Solving technique, but do not assume that one technique cures all types of problems

Fernando Perez

Quality Coach and Instructional Designer